Privacy Policy

This is the privacy notice of Visionway Limited. In this document, “we”, “our”, or “us” refer to Visionway Limited.

Our registered office is 51 Briarwood, Brookside Telford TF3 1TR.

Our registered company number is 15829321.

Visionway follows the following principles to protect your privacy:

  • we do not collect more information than is necessary
  • we do not use your data for purposes other than those specified
  • we do not keep your data if it is no longer needed
  • we only provide your data to select third party clients for the specific purposes listed in this policy.
Introduction
  1. This privacy statement informs you about how we process information that we record about you, whether provided by you, or by another person or organisation. It applies to information that could identify you as an individual (“personal information”) and information that does not, including that which relates to your business. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
  2. We are committed to the protection of your privacy and confidentiality. We recognise that you are entitled to know that your data will not be used for any unintended purpose, and will not accidentally fall into the hands of a third party.
  3. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  4. We have in place procedures and training for data protection, confidentiality and information security. These are regularly reviewed to ensure that they remain effective.
  5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
  6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
  7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
How we collect your personal information
  • From your employer, if our services are procured by them on your behalf
  • From you if you contact us direct in person, via our associate network, by telephone or via our website to request information about our services and events
  • If you buy a service directly from us
  • If you reply to our direct marketing campaigns
  • If your contact details are obtained from third parties, such as recruitment agencies or third-party data profiling companies, where you have either given your consent for that company to pass information on to us or we are using your data on a legitimate interest basis
  • From third-parties and partners working with us to deliver a service (e.g. associates, recruitment agencies etc)
  • If we acquired your personal data from other sources, for example social media sites
  • From our website’s technological capabilities.
  • If you give personal information to us on behalf of someone else you must ensure that you have their permission and that they have been provided with this Privacy Policy before doing so.
The lawful basis we process your information on

We may only process your personal information where we have a lawful basis for processing it.  What this lawful basis is, depends on the type of personal information you provide and the service we are providing.  Where we want to process personal information for a specific purpose that is not identified in this Privacy Policy we will notify you at that time.

The use of your information set out above is permitted under UK data protection law on the basis of these principal legal grounds:

  • Where you have consented to the use (you will have been presented with a consent form in relation to any such use and may withdraw your consent at any time)
  • Where necessary to enter into or perform our contract with you
  • Where we need to use it to comply with our legal obligations
  • Where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights (our legitimate interests include but are not limited to promoting the Connor business and tailoring news and offers to your profile, research and development of our services).

There may be uses that are permitted on the basis of other grounds; where this is the case we will use reasonable endeavours to identify the ground and communicate it you as soon as possible after becoming aware of the new basis.

What we do with the information we gather

We require information to understand your needs and provide you with the best possible service.

The main uses of your information are:

  • internal record keeping and account management purposes (e.g. fulfilling and managing our contractual and service obligations)
  • reviewing and processing job applications
  • reviewing your career history, skills and capabilities to consider your suitability for future / different job opportunities
  • providing you with the service you have requested from us
  • improving our services
  • contacting you by email, SMS, phone or mail for account administration and / or processing orders and fulfilling contractual obligations and / or taking payment for such orders
  • customising our website according to your interests
  • by sending promotional emails or contacting you by telephone with information which we think you may find interesting
  • contacting you for market research purposes
  • complying with legal requests to fulfil our legal obligations to law enforcement, regulators and the court service.
How we use cookies

Cookies are alphanumeric identifiers which enable our systems to recognise your browser in order that we can provide you with easy use of the various services available on the website.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

By using our website you agree that we can place cookies and other similar technologies on your device.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

How we keep your information safe

The security of your information is very important to us. As part of our commitment to keeping your data safe, our technical experts maintain physical, electronic and managerial procedures to keep safe the information we collect.

We use technical and organisational security measures including encryption and authentication tools to protect your personal information from unauthorised access by third parties, manipulation, falsification, loss, destruction or unauthorised disclosure.

Although data transmission over the Internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements. Our main security measures are:

  • Tightly restricted access to your data on a ‘need to know’ basis and for the communicated purpose only
  • Transferred collected data only in encrypted form
    Access driven by role defined user profiles with password protection
  • Firewalled IT systems to prohibit unauthorised access e.g. from hackers
  • Permanently monitored access to IT systems to detect and stop misuse of personal data.

Only authorised employees and checked agents, contractors and sub-contractors, who provide a particular data processing service for us, are permitted access to your data. These people will only be allowed access to your data for the purposes identified within this Privacy Policy and processing it on our behalf or for IT security and maintenance.

How long we hold your information for

The time period for which we keep information varies according to what we use the information for.  Unless there is a specific legal requirement for us to keep information, we will keep your information only for as long as it is necessary, relevant and useful for the purpose for which it was collected.  We restrict access to your information to only those persons who need to use it for the relevant purpose.

Our retention periods are based on business needs and your information that is no longer needed is either anonymised or destroyed securely.

For financial records

  • We will retain your account information including financial records for seven years in line with tax and contract requirements.

To perform a contract

  • In relation to your information used to perform any contractual obligation with you we may retain that data whilst the contract remains in force plus six years to deal with any queries or claims thereafter.
How to contact us about this privacy policy

If you want to remove a consent, request that we cease contacting you for direct marketing purposes or request erasure or transfer of your personal information, you may do so at any time by writing to us at Data Protection, Visionway, 51 Briarwood Brookside Telford TF3 1TR  or by emailing us at info@visionway.co.uk or phoning us on +44 (0) 7739830394.

We will not sell or lease your personal information to third parties for their control.  We will only share your personal information with third parties in order to either to fulfil our contractual obligation to you, or to provide our services to you, or are required by law to do so.

If you believe that any information we are holding on you is incorrect, out of date or incomplete, please write, email or call us as soon as possible, using the details set out above. We will promptly correct any information found to be incorrect.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.